As we work to restore full services following ex-TC Alfred, we will be cancelling elective surgical procedures scheduled for Monday (10 March). However, our Day Infusion, Renal Unit and Day Rehabilitation services will be operating as normal.
Affected patients will be contacted by the hospital or your specialist. If you have any concerns about your appointment, please reach out to your specialist directly.
Please be mindful that parking at the hospital is limited due to storm debris in the area. If you are attending the hospital, allow extra time and take care when travelling.
Patients in the hospital remain safe and well cared for, with our dedicated teams continuing to provide support and essential services.
We appreciate your patience and understanding.
Patients can present themselves to our Emergency Department 24 hours a day or alternatively in an emergency call 000 and ask to be taken to John Flynn's Emergency Department for immediate assistance.
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With stunning ocean views, our maternity ward gives John Flynn families a picturesque start together. Enjoy the very best continuity of care, choice of obstetrician, Know My Midwife program, a long length of stay, breastfeeding and lactation support and birthing options as the only private waterbirth service at the Gold Coast. Welcome baby into the world at John Flynn Private Hospital.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
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We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.
We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
Social Butterfly Flowers & Gifts can be found on the ground floor of Fred McKay House (next to the coffee shop) Open Monday to Friday, 8.30 – 4pm & Saturday 9-1pm.
